
Frequently Asked Questions
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The touch-up pen is a must-have maintenance tool for any byACRE owner who wants to keep their rollator looking brand new. It is specifically designed to repair small scratches, stone chips, or scuffs that occur during daily outdoor use or transport, ensuring the frame's finish remains seamless.
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These pens are custom-mixed to perfectly match the official byACRE color palette. Whether you own a Carbon Ultralight in Strawberry Red, a Carbon Overland in Defender Green, or a Nordic Pioneer in Stone Grey, there is a specific pen calibrated to your frame’s exact factory finish.
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While the primary benefit is aesthetic, the touch-up paint also provides a protective seal. By covering exposed scratches, you prevent moisture and debris from reaching the underlying carbon fiber or aluminum, which helps maintain the long-term structural integrity and corrosion resistance of the frame.
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Not at all. The pen features a precision tip designed for controlled application. Simply clean the scratched area, shake the pen well, and apply a thin layer of paint. The formula is quick-drying and leveled to blend into the original finish without leaving clumps or uneven patches.
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Yes. The paint formula is chemically compatible with the high-grade resins used in byACRE carbon fiber frames. It will not damage or weaken the carbon structure, making it a safe and recommended alternative to generic hardware store paints.
Warranty & Returns
Warranty
Coverage and conditions
Care Made covers you through any warranty claim.