Terms of service

OVERVIEW
This website is operated by Care Made. Throughout the site, the terms “we”, “us” and “our” refer to Care Made. By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by the following Terms of Service, including our return policy and other linked policies. These terms apply to all users of the site.

SECTION 1 – ONLINE STORE TERMS
By using our site, you confirm you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. A breach of these terms may result in immediate termination of services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card info) may be transferred unencrypted over various networks. Credit card information is always encrypted.

You agree not to duplicate, resell, or exploit any portion of our services without express written permission.

SECTION 3 – PRODUCTS AND SERVICES
Products listed on our site include mobility aids, lift chairs, hospital beds, and related home care equipment. All items are subject to availability and may be modified or discontinued at any time.

We reserve the right to limit quantities and restrict sales on a case-by-case basis.

We do our best to display product images and descriptions accurately. However, we do not guarantee that the display on your screen reflects the product exactly.

SECTION 4 – FINAL SALE ITEMS
The following categories are final sale and not eligible for return or exchange:

  • Lift chairs

  • Adjustable and hospital beds

  • Bathroom safety equipment (e.g., commodes, grab bars, shower chairs)

  • Any used, assembled, or installed item

  • Products marked “Final Sale”

Please review our full [Return Policy] before purchasing.

SECTION 5 – PRICING AND MODIFICATIONS
All pricing is listed in Canadian dollars and is subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions at any time.

We may also modify or discontinue any service without notice.

SECTION 6 – BILLING AND ACCOUNT INFORMATION
You agree to provide accurate, current, and complete information for all purchases. We reserve the right to cancel or limit orders that appear to be placed by dealers, resellers, or distributors.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may offer access to third-party tools “as is” without warranties. We are not liable for any issues arising from your use of optional third-party features or links.

SECTION 8 – USER COMMENTS AND FEEDBACK
You agree that any comments, suggestions, or submissions you send may be used by us in any medium without restriction. We have no obligation to maintain these in confidence or to compensate you.

SECTION 9 – PERSONAL INFORMATION
Submission of personal information is governed by our [Privacy Policy].

SECTION 10 – ERRORS AND OMISSIONS
Occasionally, information on our site may contain typographical errors or inaccuracies. We reserve the right to correct or update information without prior notice.

SECTION 11 – PROHIBITED USES
You may not use the site:

  • For unlawful purposes

  • To solicit others to perform unlawful acts

  • To violate any law or regulation

  • To infringe on intellectual property rights

  • To harass, discriminate, or spread false/misleading information

  • To upload malware or harmful code

Violation of these terms may result in termination of your access.

SECTION 12 – LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. We are not liable for any damages related to the use of our site or products, including but not limited to lost profits, data loss, or replacement costs.

SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold harmless Care Made, its staff, and partners from any claim or demand due to your breach of these Terms or violation of any law or third-party rights.

SECTION 14 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 15 – TERMINATION
These Terms remain effective unless terminated by you or us. We may terminate access to our services at any time without notice if you breach these terms.

SECTION 16 – ENTIRE AGREEMENT
These Terms, along with our other policies posted on the site, constitute the entire agreement between you and Care Made regarding your use of the site.

SECTION 17 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of British Columbia, Canada.

SECTION 18 – CONTACT INFORMATION
Questions about the Terms of Service can be submitted through our contact page.