REAL SUPPORT
A real person on the other end
When you call or email Care Made, you reach a member of our family team. We can help you choose between two models, talk through sizing, or answer any question before you order. No scripts. No call centre.
Contact
Care Made is a Canadian family business. When you call or write, you reach a member of our team who knows the products and can answer your questions personally.
Phone hours · Pacific Time
- Monday to Friday9am to 5pm
- Saturday10am to 4pm
- Sunday10am to 3pm
What we can help with
- Choosing between models
- Sizing, fit, and measurements
- Comparing two similar products
- Delivery questions for your area
- An order that arrived and does not look right
- A recommendation based on your specific needs
Call outside our hours and we will call you back the next business day. Every message is read by a member of our team, and we only recommend what actually fits your needs.
Not sure what to pick? Ask us first.
If you're unsure about sizing, fit, or which model is right for the person you're shopping for, send us a quick note. Tell us a bit about your situation, what you're considering, and who it's for. We'll point you to what we'd actually recommend in person, so you don't end up with the wrong product on your doorstep.
How Can We Help You?
Send us a message
If you would prefer to write to us, please use the form below. A member of our team will respond within one business day, often the same day.