REAL SUPPORT
A real person on the other end
When you call or email Care Made, you reach a member of our family team. We can help you choose between two models, talk through sizing, or answer any question before you order. No scripts. No call centre.
Contact
Speak with someone who knows the products.
Care Made is a Canadian family business. When you call or write, you will reach a member of our team who can answer your questions personally.
How to reach us
Phone: 888-386-6233
Email: info@caremade.ca
Phone hours (Pacific Time):
Monday to Friday: 9am to 5pm
Saturday: 10am to 4pm
Sunday: 10am to 3pm
If you call outside these hours, leave us a message and we will get back to you the next business day. Emails are answered within one business day, often the same day.
How we can help
- If you are unsure which product is right for you
- If you need help with sizing, fit, or measurements
- If you would like to compare two similar models
- If you have a question about delivery to your area
- If something has arrived and does not look right
- If you would like a recommendation based on your specific needs
Our promise to you
Every message is read by a member of our team. We will never send you a generic auto-reply, and we will only recommend products we believe truly suit your needs.
Not sure what to pick? Ask us first.
If you're unsure about sizing, fit, or which model is right for the person you're shopping for, send us a quick note. Tell us a bit about your situation, what you're considering, and who it's for. We'll point you to what we'd actually recommend in person, so you don't end up with the wrong product on your doorstep.
How Can We Help You?
Send us a message
If you would prefer to write to us, please use the form below. A member of our team will respond within one business day, often the same day.