
Frequently Asked Questions
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No. One of the premium benefits of the byACRE range is that an Elastic Travel Lock is already included as a standard accessory with the purchase of every Nordic Pioneer, Carbon Ultralight, and Carbon Overland rollator.
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This is a universal byACRE accessory. The 3-inch elastic design is engineered to fit perfectly across the frame of the Carbon Ultralight, Carbon Overland, and Nordic Pioneer, regardless of the frame size (Compact, Regular, or Wide).
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The Travel Lock is manufactured from high-tension, industrial-grade polyester elastic. This material is chosen for its "memory" properties, meaning it provides a firm, secure hold to keep the frame closed while resisting permanent stretching or fraying over time, even with daily use.
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The lock is designed for instantaneous, tool-free application. Once the rollator is folded, simply loop the elastic over the designated frame points to click it into place. It is ultra-lightweight (0.2 lb), making it effortless to carry in your pocket or a side bag when not in use.
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When checking a rollator at a gate or as luggage, a Travel Lock prevents the frame from accidentally springing open during handling. This protects the folding mechanism from unnecessary stress and makes the unit much easier for ground crews to lift and stow safely.
Warranty & Returns
Warranty
Coverage and conditions
Care Made covers you through any warranty claim.